FAQ

Frequently Asked Questions

Find answers to our most commonly asked questions about ordering, shipping, products, returns, and customer support.

➕ What materials are your chairs made of? +

Our chairs are made using premium-quality solid wood, durable metal components where applicable, and carefully selected upholstery materials to provide lasting comfort, strength, and timeless style.

➕ Are the chairs suitable for everyday use? +

Yes. Our chairs are designed for daily use and are suitable for dining rooms, home offices, bedrooms, vanity areas, cafés, and other indoor living spaces.

➕ How should I care for my chair? +

Simply wipe the surface with a soft damp cloth and avoid harsh cleaning chemicals. Regular cleaning helps preserve the finish and keeps your chair looking its best.

➕ How do I clean upholstered chairs? +

Use mild soap with a soft cloth for small stains. Avoid excessive moisture, bleach, or abrasive brushes that could damage the fabric or wood finish.

➕ How should I store my chair? +

Store your chair indoors in a cool, dry location away from direct sunlight and excessive humidity. Avoid stacking heavy objects on top of the chair.

➕ Are your chairs water-resistant? +

Our chairs are designed primarily for indoor use. While the finishes offer basic protection, prolonged exposure to water or outdoor weather is not recommended.

➕ Do you offer different colours and styles? +

Yes. We offer a variety of finishes, colours, and upholstery styles to complement different home décor and interior design preferences.

➕ Can these chairs be used as desk or vanity chairs? +

Absolutely. Many of our chairs are versatile enough to be used for dining, home offices, study rooms, makeup vanities, and other indoor settings.

➕ Are the chairs comfortable for extended sitting? +

Yes. Our ergonomic designs and supportive backrests provide comfort for meals, work, studying, or relaxing for extended periods.

➕ Can I use these chairs outdoors? +

Our chairs are intended for indoor use. To maximise their lifespan, we recommend keeping them away from outdoor weather conditions.

➕ Can I return my order if I'm not satisfied? +

Yes. We accept returns within 30 days of delivery. Please contact our customer support team before returning your item so we can guide you through the return process.

➕ Can I purchase multiple chairs? +

Yes. Whether you need a single chair or multiple pieces, we carefully package every order to ensure safe delivery.

➕ Will the actual colour match the product photos? +

We make every effort to display colours accurately. However, slight differences may occur because of monitor settings, lighting, or screen resolution.

➕ Do your chairs include a warranty? +

All products undergo quality inspections before shipment. If your order arrives damaged or has a manufacturing issue, please contact us promptly so we can assist you.

➕ How can I contact RyleeTany? +

Address:
44 Homestead Ave,
Staten Island, NY 10302, USA

Email:
service@ryleetany.shop

Phone:
+1 (218) 570-0732

Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)