Payment Policy

Payment Terms

Thank you for shopping with RyleeTany. These Payment Terms explain how payments are processed when you place an order through our website. By completing a purchase, you acknowledge that you have read and agree to the terms outlined below.

Accepted Payment Methods

We offer secure and convenient payment options through Shopify's encrypted checkout.

Depending on your location, available payment methods may include:

Visa
Mastercard
American Express
Discover
PayPal
Other payment methods displayed during checkout

Available payment methods may change without prior notice.

Secure Checkout

Your security is important to us.

Every transaction on our website is protected using SSL (Secure Socket Layer) encryption, helping to safeguard your personal and payment information while it is transmitted.

Payment information is processed by trusted third-party payment providers. For your protection, we do not store your full credit or debit card details on our servers.

Pricing

All product prices are displayed in the currency shown on our website.

Before you complete your purchase, your checkout page will clearly display:

Product price
Shipping charges (if applicable)
Taxes (where required)
Discounts or promotional savings
Final amount due

Prices and promotions may be updated without notice. Any changes will not affect orders that have already been successfully placed.

Payment Authorisation

When you place an order, your payment method must be successfully authorised before your order can enter processing.

If your payment cannot be verified or is declined, we reserve the right to:

Place the order on hold
Request additional verification
Cancel the order if payment cannot be completed

Order Confirmation

After your payment is successfully received, you will receive an order confirmation email.

Please note that receiving an order confirmation does not guarantee product availability. If an item becomes unavailable or an error occurs with pricing or inventory, we may contact you to discuss an alternative, issue a refund, or cancel the affected order.

Failed or Declined Payments

A payment may fail for several reasons, including:

Incorrect payment information
Insufficient funds
Bank security restrictions
Payment provider verification issues

If your payment is unsuccessful, no order will be processed until a valid payment has been received.

Refund Processing

Approved refunds will be issued to the original payment method used during checkout.

Depending on your financial institution or payment provider, refunds typically appear within 14 business days after they have been processed. Processing times may vary between banks and card issuers.

Please refer to our Refund Policy for complete details regarding return eligibility and refund conditions.

Fraud Prevention

To protect both our customers and our business, orders may be reviewed before shipment.

We reserve the right to refuse, cancel, or refund any order that appears to involve:

Unauthorised payment methods
Suspicious purchasing activity
Incorrect billing information
Potential fraud or abuse

Additional identity verification may be requested before an order is approved.

Taxes and Fees

Where required by applicable law, sales tax or other mandatory charges will be calculated during checkout and included in your final order total.

Customers are responsible for any customs duties, import taxes, or additional fees imposed by their local authorities for international shipments, where applicable.

Payment Disputes and Chargebacks

If you believe there is an issue with your payment or order, please contact our customer support team before initiating a chargeback with your bank or card issuer.

We are committed to resolving payment concerns promptly and fairly whenever possible.