Privacy Policy

At RyleeTany, we respect your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit or make a purchase from our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you browse or place an order on our website, we may collect certain information, including:

Full name
Email address
Shipping and billing addresses
Telephone number
Payment and transaction details (processed securely through trusted payment providers)
Order history
IP address, browser type, device information, and website usage data

We only collect information that is necessary to process orders, improve our services, and provide customer support.

How We Use Your Information

Your personal information may be used to:

Process and fulfil your orders
Verify payments and prevent fraudulent transactions
Deliver products and provide shipping updates
Respond to customer service enquiries
Improve our website, products, and shopping experience
Send important order-related communications
Comply with legal obligations where required

If you choose to subscribe to our marketing emails, you may also receive updates about new products, promotions, and special offers. You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

Payment Security

Protecting your information is a priority. Our website uses SSL (Secure Socket Layer) encryption to secure data transmitted between your device and our servers.

Payment information is processed through trusted third-party payment providers. We do not store your complete credit or debit card details on our servers.

Cookies and Similar Technologies

We use cookies and similar technologies to:

Keep your shopping cart active
Remember your preferences
Improve website performance
Analyse visitor behaviour
Enhance the overall shopping experience

Most web browsers allow you to control or disable cookies through their settings. Please note that disabling cookies may affect certain website features.

Sharing Your Information

We value your trust and do not sell or rent your personal information.

However, we may share limited information with trusted third-party service providers who assist us with:

Payment processing
Order fulfilment
Shipping and delivery
Website hosting
Analytics
Fraud prevention
Customer support

These providers are only permitted to use your information to perform services on our behalf and are required to protect your data.

Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Maintain business records
Meet legal, tax, and regulatory requirements
Resolve disputes

When information is no longer required, it is securely deleted or anonymised.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Request access to your personal information
Correct inaccurate information
Request deletion of your data
Restrict or object to certain processing activities
Request a copy of your personal information
Withdraw marketing consent at any time

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected unintentionally, we will promptly delete it.

Third-Party Services

Our website may contain links to third-party websites or use services provided by external partners, including payment processors and shipping providers.

We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies before providing personal information.

Data Protection

We maintain administrative, technical, and physical safeguards designed to help protect your personal information against unauthorised access, misuse, disclosure, alteration, or destruction.

While no online system can guarantee absolute security, we continually review and improve our security measures to help keep your information protected.