Shipping Policy

Thank you for shopping with RyleeTany. We are committed to delivering your order as quickly and safely as possible. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

By placing an order with us, you agree to the terms outlined below.

Shipping Coverage

At this time, we ship within the continental United States. Shipping availability may change in the future, and additional destinations may be added as our business expands.

If we are unable to deliver to your location, you will be notified before your order is processed.

Order Processing

Once your order has been placed and payment has been successfully confirmed, our team begins preparing it for shipment.

Processing Time: 1–2 business days

Please note:

Orders are processed Monday through Friday (excluding public holidays).
Orders placed on weekends or holidays will begin processing on the next business day.
During peak shopping seasons or promotional events, processing times may occasionally be extended.

Order Cut-Off Time

Orders received before 6:00 PM (EST) are submitted for processing on the same business day.

Orders placed after the daily cut-off time will begin processing on the following business day.

Estimated Delivery Time

After your order has been processed, estimated delivery is:

Shipping Method	Estimated Transit Time	Cost
Standard Shipping	7–9 Business Days	Free

Delivery estimates are provided for reference only and are not guaranteed. Transit times may vary due to carrier delays, weather conditions, holidays, high shipping volumes, or other circumstances outside our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 24–48 hours to become active after the shipping label has been created.

You can also track your shipment anytime using our Track Order page.

Multiple Shipments

If your order contains multiple products, they may be shipped separately depending on inventory availability and warehouse locations.

If this happens, you will receive separate tracking updates for each shipment. You will not be charged any additional shipping fees.

Shipping Address Accuracy

Please ensure that your shipping address is complete and accurate before placing your order.

If you notice an error, contact us immediately. We will do our best to update your shipping information before the order has been dispatched.

Once an order has been shipped, we may no longer be able to change the delivery address.

Delivery Delays

Although we work with reliable shipping partners, unexpected delays can occasionally occur because of:

Severe weather conditions
High seasonal shipping volumes
Carrier operational delays
Public holidays
Incorrect or incomplete delivery information
Other unforeseen logistical circumstances

We appreciate your patience and will assist you in tracking your shipment whenever possible.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.

Include your:

Order number
Full name
Photos of the package (if damaged)
A brief description of the issue

Our support team will investigate the matter with the shipping carrier and work toward an appropriate resolution.

Incorrect or Undeliverable Orders

Orders returned because of an incorrect shipping address, refused delivery, or repeated unsuccessful delivery attempts may be subject to additional shipping charges before they can be reshipped.

Please double-check your shipping information before completing your purchase.

Shipping Partners

To ensure dependable delivery, we work with trusted logistics providers. The carrier used for your order may vary depending on your delivery location, product availability, and warehouse fulfilment.